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Currency Conversion and What Your Recipient Gets

12 November 2026 · Updated 13 November 2026 · Plyna

Currency Conversion and What Your Recipient Gets

Short answer

When you send money abroad, the provider converts your pounds at its own rate, usually below the mid-market rate, and may also charge a fee. What your recipient gets depends on both, plus how the money is paid out. Compare the final amount, not the rate on its own.

Who paid out most today, by country

Real quotes for £1,000 sent from the UK, collected 14 November 2026.

RoutePaid out mostBest vs worst
UK → IndiaWorldRemit£17.53
UK → NigeriaWise£37.18
UK → PhilippinesRemitly£20.23
UK → PakistanWorldRemit£6.34
UK → KenyaRia£25.45
UK → BangladeshRia£12.70
UK → GhanaWorldRemit£11.17
UK → Sri LankaRia£6.80
UK → JamaicaRia£16.99
UK → NepalRia£12.70

“Best vs worst” is what picking the lowest payout instead of the highest would cost, per £1,000. The Plyna Cost Index tracks the average every day. Quotes can include introductory offers for new customers. Rates move daily, so check today's comparison before you send.

A £1,000 transfer can look cheap on the screen and still leave your recipient short. That is the central problem with currency conversion: the rate advertised is rarely the full story. What matters is not whether a provider says “zero fees” or flashes a tempting exchange rate. It is the exact amount that reaches the recipient.

For people in the UK sending money to India, Nigeria, the Philippines, Pakistan, Kenya, Bangladesh, Ghana, Sri Lanka, Jamaica or Nepal, this is not a technical detail. It is rent, school costs, food, a family emergency or money moved between your own accounts. A small difference in the rate can become a meaningful gap in the local currency received.

What does currency conversion mean?

Currency conversion is the process of exchanging pounds into another currency. If you send £1,000 to a relative abroad, your provider converts those pounds into rupees, naira, pesos or another destination currency before paying out.

The basic calculation sounds simple:

Pounds sent - transfer fee = amount converted Amount converted × exchange rate = recipient payout

But providers can change both parts of that calculation. One may charge a clear upfront fee. Another may say the fee is £0, then use a weaker exchange rate. A third may offer a strong rate but apply a charge depending on whether you pay by bank transfer, debit card or credit card.

The number you see is not always the number they get.

The mid-market rate is a benchmark, not always your rate

The mid-market rate is the rate at which currencies are traded on global markets. It is often used as the fairest available reference point because it sits between the buy and sell prices quoted by financial institutions.

You will see providers refer to this rate in different ways. Some pass it on and charge a visible fee. Others quote a customer rate below the mid-market rate and retain the difference. That difference is the FX margin.

An FX margin is not automatically wrong. Payment providers have costs, take risk and need to make money. The problem starts when the margin is hard to see, buried behind a “no-fee” claim, or impossible to compare against another provider’s offer.

A rate can sound impressive while still being poor value. The only useful question is: after every charge and margin, how much arrives?

Why can the exchange rate alone mislead?

Suppose the mid-market rate for a made-up corridor is 100 destination-currency units per £1. A provider offering that rate with a £5 fee would convert £995 and pay out 99,500 units.

Another provider might advertise no transfer fee but offer a rate of 98.8. It converts the full £1,000 but pays out 98,800 units. Despite the zero-fee message, the recipient receives 700 fewer units.

Example for a £1,000 transferProvider AProvider B
Stated fee£5£0
Exchange rate100.0098.80
Recipient receives99,500 units98,800 units

This is illustrative, not a live quote. But it shows why comparing fees in isolation does not work. The fee is visible. The cost of a weak rate is often not.

The gap becomes larger when the amount sent rises. On regular transfers, even a modest hidden margin can add up over a year. A provider that is best for £100 may not be best for £1,000. A provider that wins on a bank-funded transfer may lose when you pay by card.

Currency conversion costs come from more than one place

A good comparison needs to account for the full transfer journey. There are four common places where the final payout can change:

  • The exchange rate: The difference between the provider’s rate and the mid-market rate is usually the largest cost.
  • Transfer fees: These may be fixed, percentage-based or dependent on how you fund the transfer.
  • Payment method charges: Card payments can be quicker, but they can also cost more than a bank transfer. Your card issuer may add its own charge too.
  • Payout method and local deductions: Bank deposit, cash collection and mobile wallet transfers can have different pricing. In some cases, intermediary or receiving-bank deductions may apply.

Not every corridor works the same way. Sending pounds to a bank account in India has different infrastructure, payout choices and provider coverage from sending money to a mobile wallet in Kenya or a cash collection point in Jamaica. That is why broad claims such as “best rates” need a date, a transfer amount and a specific destination before they mean anything.

How do you compare currency conversion properly?

Start with the recipient payout for the same transfer. Keep the sending amount, destination, funding method and delivery method consistent. If one quote assumes a bank transfer and another assumes a debit card, you are not comparing like with like.

Then check when the rate is locked. Some services fix the rate as soon as you pay. Others may only confirm it once the money is received, particularly with bank transfers. If the exchange rate moves during that period, the amount delivered can change.

Next, look at speed honestly. The highest payout is often the right choice, but not always. If money is needed urgently, paying a little more for immediate cash collection may be sensible. The trade-off should be clear, not disguised. You should know exactly what faster delivery costs in recipient currency.

Finally, treat introductory offers with caution. A first-transfer promotion can be useful, but it is not evidence that the provider remains competitive on the second or tenth transfer. For regular senders, compare the standard quote that applies after the promotion ends.

A practical check before you press send

You do not need to become an FX analyst. Ask the provider to show three things: the pounds leaving your account, the exchange rate applied and the exact amount the recipient will receive. If the answer to the last question is vague, the quote is not good enough.

Also check the payout route. A bank deposit may take longer but cost less. Cash collection may be convenient for a recipient without easy banking access. A mobile wallet can be the most practical option in some countries, but availability and limits vary. The best transfer is the one that combines a strong payout with a route your recipient can actually use.

Why do dated quotes matter?

Exchange rates move throughout the day. Provider pricing changes too. A comparison without a date is not a comparison you can verify.

Dated snapshots create accountability. They show what a provider quoted at a defined point in time, for a defined sending amount and corridor. They also make the hidden margin measurable: compare the provider’s quoted rate with the mid-market rate at the same time, then calculate what that difference costs the sender.

That approach cuts through the marketing. It does not ask you to trust a headline rate or a colourful advert. It asks a simpler question: for £1,000 sent from the UK, who pays out the most today?

Plyna is built around that outcome. Its comparisons rank providers by the real recipient amount for a standard £1,000 transfer, using traceable quote snapshots rather than paid placements. Rankings should follow the numbers, not commercial relationships.

When a lower payout may still be reasonable

The highest recipient amount is the strongest default, but there are exceptions. A recipient may need funds within minutes rather than tomorrow. They may need cash, not a bank deposit. Or you may already have money in a particular provider account and value the convenience for a one-off, small transfer.

Those are valid choices. The point is to make them knowingly. Convenience has a price. Speed has a price. Cash access can have a price. You should see that price as a difference in the amount your recipient receives, not as vague language about fees and rates.

Before sending, compare the final payout, check the quote timestamp and make sure the delivery method suits the person receiving the money. Your transfer is not defined by the pounds you send. It is defined by what arrives.

Frequently asked questions

Who sets the exchange rate on a money transfer?
Each provider sets its own rate, usually a little below the mid-market rate. The gap is its margin, which is a cost on top of any fee.
Is it cheaper to convert before or after sending?
It's usually best to let a specialist provider convert at the point of sending and compare what arrives. Receiving banks that convert foreign currency often use weaker rates.
Why does my recipient get less than the converted amount?
Because of the provider's fee, its exchange-rate margin and, on some bank routes, charges taken by intermediary or receiving banks.

Keep reading

See what every major provider would give your recipient today.

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